Studies have shown that nearly 20% of the employees injured during a time of a disaster or crises reported that they did not know what to do and how to handle the crisis.
What happens if there is a sudden disruptions or disaster at your business and the employees of your company does not know what to do? What happens if the employees don’t know how to alert others of the emergency situation in order to prevent it from exacerbating? What happens if they fail to carry out the emergency response actions and evacuation if required? What if your organization fails to recognize the value of trained employees? That certainly calls for paving importance to the value of trained employees.
When employees don’t know what to do, who to contact, and where to go amid a crisis, the situation takes its toll even more and the confusion of roles and responsibility makes the situation get even worse. The company falls like the house of cards or stays intact like concrete because of the effectiveness of its employees in most critical situations and they recognize the value of trained employees.
The value of trained employees needs to be prioritized first for dealing with the disaster.The mere training can impart in them skills to prevent maximum disruptions at the business in time of crisis.
The value of trained employees is certain from the fact that one and all know what they have to do when there is a disruption in business operations. Everyone needs training to become familiar with protective actions for life safety during a crisis. These protective actions may include evacuation, lock-downs and shelter-in-place.
How can employees be trained?
To the question of “how can we train employees for emergency situations?” the first answer that comes to mind is “training drills.” Training drills to assist employees for staying calm and focused during an emergency situation can help prevent any sort of harm in the interest of company and the employee as well. However training drills can be used to impart in employees the skills and knowledge for how to act during an emergency situation, who to contact and how to make others aware of the impending situation? Furthermore these drills can be evaluated on the basis of their effectiveness and modified accordingly.
The notion of training drills does not necessarily prohibit itself to evacuations and lock-downs, however training drills can be helpful for employers to use fire extinguishers, alerts systems and etc. employees can be trained to use the equipments in accordance with the applicable OSHA regulation
Training emergency responsive team
It is a common though essential aspect to select responsible individuals for the purpose of forming an emergency responsive team. This emergency responsive team would then lead and coordinate the emergency plan and evacuation for safety purposes. It is also critical that other employees not in charge of such responsibilities know who the coordinator is and understand that this person has the authority to make decisions during emergencies. It is often through training drills that the roles and responsibilities of the employees can be defined based upon who is capable of handling the emergencies such as Crisis Communication Plan or Supply Chain Breakage more sensibly then others. Training emergency responsive team ensures that first, the team is ready to deal with any type of emergency situation and save as much disruption in functioning as possible, and second, that other employees who are not as much trained as the emergency response team would know who to reach out under unfavorable circumstances.
Members of business continuity, emergency response, and crisis communication teams ought to be trained so that they are familiar with the role and responsibilities defined by the business within the emergency response plan. Team leaders should have a higher level of training, not forgetting the incident command system training, so that they are able to pilot their teams. Training drills should also be carried out for validating emergency response, business continuity and crisis communications plans and for the purpose of evaluating the ability of employees for carrying out the assigned roles and responsibilities. The validation and evaluation through training drills improves the strategies for dealing with the crisis and also the skills of the employees. The value of trained employees has potential as if offers much more than just knowledge from the training. Training employees has practical implications.
“Who” needs “What” training?
• All the employees at your company need training at some level. Starting from the security guard and going up to the employees in command of emergency situations should be trained for how to deal with natural or man made disasters under pressure.
• All of the employees should be trained for the evacuation plan, lockdowns and other safety actions required to be taken amid a crisis.
• The business continuity team should be trained for how to reduce maximum damage otherwise be caused owing to the disaster and how to ensure the safe and secure future of your business.
• The crisis communication team should be trained for how to communicate with other teams and other local emergency response agencies for seeking help and how to stay in line of contact with media and employees of the company. Additional training for the spokesperson can also be helpful for maintaining the thread of contact.
The emergency response team should be trained to assist other employees of your company to execute emergency plans in order to deal with the critical situation and teach them the value of trained employees as well. The emergency response team can very effectively manage the situation if trained for various components of the emergency situation thoroughly. They are often trained to manage the incident command system as well in order to run things smoothly amid a crisis then to create a chaos in itself
Are the employees of your company trained to deal with the sudden crisis? Do they know what to do? How to prevent maximum damage to the business assets? Do they know how to protect themselves and others during a crisis? Do you plan to give them the necessary training to do what is required when faced with a sudden disruption?
If yes, it’s not too late to recognize the value of trained employees. We are here to help you know the value of trained employees. What comes with training is more than just practical implications
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Strategic Business Partners; Business Management, Personal Disasters, Business Crisis; Business Support Services; 707.266.6461
Being prepared ensures businesses and their employees have skills and resources to survive with grace, compassion and success. Crisis Prevention and Restoration, certified professionals ready to train your team before the emergency. 415.891.9107