Equipment Vulnerability

Equipment Vulnerability

With today‘s global marketplace, companies cannot afford to stain their reputation with an equipment vulnerability incident. Business organizations can undergo major financial losses if any incident is encountered due to unpreparedness. The fear of income loss should prompt companies to begin taking proactive measures against vulnerabilities in their infrastructure. The concept of vulnerability assessment is a critical process that should be followed in any organizations as a way to identify, assess and respond to new vulnerabilities before those vulnerabilities become a threat especially if we are talking about equipment vulnerability.

If your business equipment was gone tomorrow can you protect your income stream? Would you be able to replace it in time to maintain income stream?

Well, the answer may depend upon the fact that whether or not you deem a vulnerability assessment important to figure that out.

Equipment Vulnerability

Equipments that help you run your business may be vulnerable to break down any moment if you don’t address the concern of equipment failure. Consider it today in order to make your business less susceptible to such threat of equipment vulnerability.

Equipments fail every now and then, be it because of technical errors or people who are using them. However, if the success of your business is your top most priority, which definitely must be, you cannot sit and blame anything for equipment failure. Equipment vulnerability may put your organization across losing fortunes. Not just that, it brings an ill name through the doors for the business you do.

But what sort of equipment vulnerability we are talking about here: let me put it more clearly for you. If you own a business company for cash washing and all your system is gone dead all of a sudden, who would you blame? What will you do to generate income stream? How much time will it take for you to restore everything?

Certainly the first reaction to such a situation of equipment vulnerability will be panicking. However, if you had got it right since the beginning by conducting vulnerability assessment, you would know that the action plan to pull everything together again and no time will be lost wandering what to do first. That’s the perk that comes along conducting vulnerability assessments.

Equipment Vulnerability: Asset Groups

In business environments there is a common set of devices or equipments that can be broken up into manageable asset groups that must go through vulnerability assessment. These are:

  • Workstations consisting of laptops, desktops UMPC and kiosks
  • Servers consisting of your Windows
  • Network Gear consisting of routers, switches, access points, load balancers video conference units, etc.
  • Miscellaneous equipments consisting of network enabled printers, stand alone webcams, facility HVAC controls, shipping equipment, electronic door controls, fire alarms, audio video gear and even medical equipment.

Not just the machines you should bother checking for VULNERABILITY:

Equipments that help you run your company are not just the machines like laptops and cars. Instead, the sites that hold your business acumen and other cyber networking tools are deemed as equipments as well, as they are essential for the growth of your organization. Equipment vulnerability here would be a weak spot in your network that might be exploited by a security threat. Risks are the potential consequences and impacts of unaddressed vulnerabilities. In other words, failing to do Windows Updates on your Web server is vulnerability. Some of the risks associated with that vulnerability include loss of data, hours or days of site downtime and the staff time needed to rebuild a server after it’s been compromised.

The Solution is Vulnerability Assessment:

Vulnerability Assessment is the process of identifying and quantifying vulnerabilities in a system. Vulnerability assessment can be used against many different types of systems such as a home security alarm, the protection of a nuclear power plant or a military outpost. Note that vulnerability assessment is different from risk assessments even though they share some of the same commonalities. Vulnerability Assessment concerns itself with the identification of vulnerabilities, the possibilities of reducing those vulnerabilities and improving the capacity to manage future incidents.

So how does a company initiate a vulnerability assessment project? There are generally a few common steps to vulnerability assessment:

  • Create and obtain approval for vulnerability assessment.
  • Find and inventory your systems
  • Manage the collected information
  • Assess the information by risk or vulnerability
  • Plan to re-mediate

Use vulnerability scanning tools.

Many tools exist to check the existing security state of your network. These tools check for open ports, unpatched software and other weaknesses. Some of these programs focus on a specific machine, while others can scan your entire network. Microsoft offers one such tool, called the Microsoft Baseline Security Analyze. This tool checks for updates and common configuration errors for Microsoft products. Nmap is another popular, free scanning program.

Assess the risks

The various vulnerabilities on your network represent potential costs, time, money and assets to your library. These costs, along with the chance someone will exploit these vulnerabilities, help determine the level of risk involved. Risk assessment is a combination of both quantifying (the cost of the threat) and qualifying (the odds of the attack). Each organization will have to determine its own tolerance for risk depending on the situation. Risk of losing data is another vulnerability that’s comes along equipment failure. Consider backing up web designs and ensure that the equipments you use are updated every now and then.

Planning the placement of your physical scanner devices to check equipment vulnerability

Geographic barriers, large network segments, firewalls, business unit service level agreements, WAN links and the Internet can all play a role in how you will disperse your scanners. Your primary goal is to place scanners in strategic locations that allow for assessments of your equipment or devices in a reasonable time, without causing traffic issues. In most cases you will not want to scan through firewalls, load balancers or over the Internet.

Consider EQUIPMENT VULNERABILITY today instead of when its too late. With it comes the perks of being able to start again and restore things on time.

Equipment Vulnerability can bring along other adverse consequences besides harmful consequences of a crisis itself. Such a threat calls for any organization to stay prepared for addressing concerns regarding an emergent situation. In order to prevent your company from getting handicapped due to unpreparedness, Crisis Prevention and Restoration for Business offers its services and expertise for devising crisis communication plans to handle communication management. For benefiting from our expertise, contact Crisis prevention and business restoration by calling us at: 415.891.9107 or emailing us at:



The Importance of Backups for Web Design

In this era of technology, almost everyone has an experience of losing data, once in their life. Fortunately, if you didn’t ever lose your important data there is no need to brag about it. Let me clarify you one thing that tragedy could happen with anyone at anytime. So, if you do not possess a habit of taking backups of your web site, you ought to take this matter seriously and pondering over this thing must be the first of your steps, in order to prevent losing data.

Wait, wait, wait…, why am I telling all of this?

Well, just to tell you, I am among the ones who have had been through this situation. I used to work on a web site for a client. One day, while I was working on the design, all of a sudden my computer halted and went off.

I started to panic; all of my hard work had been lost. All of the work would have to be rebuilt on my own dime. But alas, as I sat there, staring at my screen, dumbfounded at the cruelty of life, my eyes drifted to my Mac’s menu bar. There, sitting quietly at the top of my screen was an amazing application. I used the application to login to a web interface that contained a complete backup of my client folders. Every change that took place over the last few months had been meticulously recorded and backed-up with virtually no effort on my part. In mere minutes I was downloading the lost folder while tweeting about the glories of free online backup.


Importance of Backups

While talking about backups, a question arises into one’s mind.

Why It’s Vital to Backup Your Website? What could go wrong? Well, the answer seems to be: Better to be safe than sorry!

Taking backup is a main principle of data security. There is no denial to the fact that the reliability of web server has been greatly improved by the advancements in technology over the past couple of years. But one can’t throw the whole matter of keeping a backup, over the web hosting company.

So, if you have a website, today is the day to get your backup plain straight.

Here are some of the reasons for keeping a backup:

  • Hackers

No matter how much security measures you have taken. There is always a chance of being hacked. Once hacked, the web site needs to be brought back into its original up to date condition. And for that, backup plays a very significant role. With the help of a backup, the web developer won’t need to get bewildered.

  • Hard drive failure

Failure of hard drive could occur anytime, resulting in losing of data. Suppose you haven’t kept a backup of your web site and your hard drive somehow stops working. The aftermaths would be beyond imagination. Whole of your hard work would become worthless. And all you would be able to do is nothing except cursing yourself. But in case, if you’d have regularly backed up your website there won’t be any headache of how to create the web site again. It might save you a large amount of money and time as well.

  • Disastrous server failure

Well, the entire server rarely fails. But when the server breaks, tons of work needs to be done for the restoration of website. No matter how much strong a server is, the risk always persists. Fixing a server could be enormously expensive. Wastage of time in the process of repairing a server is another issue. So, why shouldn’t one take some steps before experiencing this? Well, a wise web developer won’t take this huge risk. Since, an up to date backup would be the only thing which could help a developer in that moment of difficulty.

  • Data could loss during upgrades.

All websites require updating. Especially if a CMS is used to build a website, numerous components & plug-in ought to be upgraded every now and then. During the process of updating, the entire website could be wiped off resulting in a heavy loss. Once removed, the data is impossible to be recovered without a backup. With the help of a backup, the restoration of data would just be a matter of minutes. With the help of an up to date back up in place. You will be able to get back online immediately after a tragedy. Restoration of a website immediately is very important since it is responsible for maintain a company’s prestige.

Backups – How to Take?

Now that we have discussed a lot about the reasons behind taking backups and their importance, it’s time to discuss the ways of taking backups. More genrally, there are two types of backups:

  1.   Remote backup
  2.   Online backup

Remote backup

In this case there a number of risks to the data such as some security risks, hardware failure, etc. This method isn’t reliable and it is time consuming too.

Online backup

On the other hand, this method is much safer than the first one.The advantages of online backup are multifarious. It is cheap; with the help of this method, the data could be secured with a very little cost as compared to that of remote backup. Another plus point of this type of backup is that it is very fast. Recovering data is just a matter of seconds in case of an online backup.

Which Method Should You Chose?

I’m sure; it’s not easy to decide which backup method should one chose. Well, let me console you. It is not that much difficult. Here are some of the factors that must be kept in mind before choosing the method of backup:

  • Budget:

    If online backup is affordable, you are advised to choose this method. Though, the full features of automated solutions will be expensive, but it’s not as expensive as compared to the cost of restoring data. Moreover, it would save a large amount of time and stress as well.

  • Time schedule:

    Since online backup saves plenty of time. If you can’t take regular backup periodically, remote backup won’t suite you. You must go for online backup. But if you could take out a little time for taking backups, remote backup would work fine for you.

  • Importance of data:

    If losing a little bit of data is not bearable. Online backup should be your only choice. On the other hand if your data isn’t that much important, remote backup would be more effective for you.

Backup Your Web Design Now.

If you have not taken a backup of your website, yet! Hurry up before it’s too late. Disaster could strike at any moment. Keep backing up your website every now and then. If a nightmare strikes, taking control and getting back online would be just a matter of seconds.

electrical overloading

Business Fire – Electrical Overloading

 As per the National Fire Protection Association, Electrical Overloading, was the second heading reason for death due to fire in the U.S. around 1994 and 1998.

The most well-known reason for fires from additional lines is because of despicable use and/or over-burdening, particularly when cords have various outlets. Improper use over-loaded, unapproved electrical lines can display a genuine fire security risk in the working environment.

Most electrical lines are evaluated for a greatest of ten amps or 1200 watts. Over burdening with appliances on electrical lines cause electrical overloading and there come adverse and long lasting consequences with it!

Extension cords give a helpful strategy for bringing interim AC power to a gadget that is not found close to an electrical plug. Anyhow, if not utilized appropriately, electrical cords lead to electrical shock dangers, equipment failure, and fire risks. In addition, improper cord selection can prompt utilization of an undersized extension cord bringing about an overheated line and also deficient voltage conveyed to the gadget. This condition can result in a device or cord failure and fire.

Electrical Overloading can happen when various gadgets are connected to one line or when strings are “daisy tied” (stopping numerous additional ropes together). The utilization of unapproved additional cords is an infringement of both OSHA and National Fire Protection Association codes. Approved extension cords are only allowable in the workplace as temporary wiring, and for no more than 90 days.

Inappropriate Use of Extension Cords

  • Utilizing extension cords as lasting and permanent wiring
  • Utilizing unapproved extension cords
  • Over-burdening power capability of the extension cord while temporary use
  • Plugging one extensive cable into another and then into another (Daisy chaining)
  • Using one power strip to power another

electrical overloading

Avoiding Fire due to Electrical Overloading in Industrial Properties

Electrical fire and smoke harm are the main wellsprings of claims costs for real estate properties, as indicated by Fireman’s Fund analysis of property losses.

Examples of these losses include:

  • Electrical overloading, using extension cords and outlet adapters – $135,000
  • Power surge during electrical storm – $375,109
  • Arcing in the electrical panel caused sparks that ignited a stack of nearby paper – $2.3 million
  • Overloaded electrical outlets, extension cords and power strips in the office of an occupied warehouse – $1.1 million
  • An extension cord unable to adequately handle the power load overheated and caught fire due to electrical overloading – $340,000

Disgraceful utilize and age join to make electrical establishments deficient for present-day electrical burdens. After some time, the outside protection of electrical wiring will decay. Electrical wiring likewise needs to be updated as the working environment changes.

Hazards Associated with Overloaded Cable Trays

When cable trays are overloaded, excessive heat buildup in and around live conductors can cause the insulation to break down, leading to potential shock hazards or fires. Fires can occur either in the cable tray (which may provide a fire path) or in combustible materials near the cable tray. Furthermore, the improper use of flexible cord could lead to the spread of toxic fumes if a fire were to occur.

Grounding of cable tray systems is essential for personal safety and protection against arcing that can occur anywhere in the wiring system. Legitimate grounding must be carried out before links are introduced and tried before links are energized. Notwithstanding these general prerequisites, metallic link tray frameworks supporting electrical conduits must be electrically constant and viably fortified wiring additionally needs to be updated as the working environment changes.

Older Wiring Can Also Lead to Electrical Fire

Be wary of buildings that have had multiple structural additions over the years. These properties may have a combination of new electrical installations on circuit breakers and old wiring on fuse boxes, which can lead to dangerous electrical conditions.

Call an electrician to review these red flag characteristics in older construction:

  • Visible knob and tube wiring (old wiring which is protected by a tubular porcelain casing). Over the years, this casing can crumble and break apart exposing bare wire to the elements.
  • Use of fuse boxes. Operations employing the use of fuse boxes side by side with circuit breakers suggest only partial or patchwork updating over the years.
  • New wiring installed besides old wiring. Successive building additions can create a situation where old wiring supports operations conducted in the original, older building, while new wiring supports operations within the newer building additions.

General Tips to Avoids Electrical Overloading

The following steps may help prevent electrical fires in your property or business areas:

  • Don’t utilize electrical rooms as storage spaces or janitorial storerooms. Verify they are free of combustibles and that circuit breaker box doors are kept shut at all times
  • Maintain a base stockpiling leeway of 36 inches around 240-volt electric boards and at least 60 inches stockpiling freedom around any boards surpassing 400 volts. Introduce an obstruction or imprint the floor with yellow tape to remind the occupants to keep up capacity clearances.
  • Replace any broken or missing switch or outlet cover plates.
  • Observe and repair gleaming lights, which may be an indication of a serious electrical problem.
  • Inspect electric frameworks for split or broken channel or obvious wires.
  • Look for indications of electrical supplies overheating (e.g., staining, broke or chipping protection).
  • Prohibit the utilization of residential-grade extension cords and extension cords for permanent wiring. Extension cords are intended for temporary wiring (i.e., less than 90 days).
  • Minimize the utilization of breakers. At whatever point conceivable, introduce electrical switch assurance.
  • Check for aluminum wiring in switch plates and fittings. On the off chance that there is aluminum wiring present, have an authorized circuit repairman check to verify it is secure and properly attached.
  • Have a confirmed electrical expert or thermo-grapher lead an infrared study of your electrical boards and gear to recognize potential overheating ranges that could prompt blazes.
  • Make sure that you have installed ‘Overcurrent protection devices.

During Electrical Crises

At the point when an electrical crisis happens, there are a few survival moves that can be made. You ought to know how to excursion the primary electrical switch at the electrical board to turn off all force to the area. Employees should be trained to execute fire escape plan through drills or simulation exercises.

On the off chance that an apparatus smells amusing or works despicably, pull the plug from the extension cord or switch board. In the event that arcing, smoldering or smoking from a machine happens, turn off the force at the electrical switch and call the fire department.

On the off chance that a genuine electrical breakdown happens in your work environment, it is the same as a fire. Inform others, enact the fire alarm and exit speedily. In the event that you are acquainted with the operation of a fire extinguisher, you can utilize just a “Class C” fire extinguisher on an electrical fire.

Devise a plan and train your employees today in order to protect and safeguard your business form adverse effects of electrical overloading. However, emergency situations are unforeseen and pose a greater thread to business community people work in nowadays. Emergency preparedness plans such as fire safety plans have become immensely important for the business community to ensure preparedness for emergency situations. In order to prevent your business from suffering adverse emergency consequences, contact Crisis Prevention and Business Restoration for consultancy by calling us at: 415.891.9107 or email us at:

building collapse

Building Collapse

Building collapse can have devastating effect on both the organization and the lives associated with it. The corporate world needs to take building collapse into consideration while designing structures for their representative buildings. Building collapse is not a new hazard being posed on the front of the world rather we all remember major building collapses from the past. Be the collapse due to terrorist activities, blasts, or structural failure, it has to be taken into account that by taking some necessary precautionary measures while construction; some risks of building collapse can be abstained. Building collapse does not always necessarily be caused by structural failures rather natural disasters such as hurricanes, floods and tornadoes can also cause devastating building collapse leading to lose of many lives.

building collapse

Following are the guidelines offered by FEMA to mitigate the building collapse:

  • Use multiple barrier materials and construction techniques to mitigate the effects of blast on a structure at less expense than a single material or technique.
  • Incorporate design redundancy and alternative load paths to help mitigate blasts and reduce the chance of progressive collapse.
  • Strengthen the structural system to help resist the effects of a blast.
  • Incorporate inelastic or post elastic design to allow the structure to absorb the energy of the explosion through plastic deformation.
  • Use ductile connections for steel construction and develop as much moment connection as practical. Connections for cladding and exterior walls to steel frames should develop the capacity of the wall system.
  • Minimize floor to floor heights. Unless there is an overriding architectural requirement, a practical limit is generally less than or equal to 16 feet.
  • Use architectural or structural features that deny contact with exposed primary vertical load members in school lobbies. A minimum stand-off of at least 6 inches from these members is required.
  • Poured-in-place reinforced concrete will provide the highest level of protection, but solutions like pre-cast concrete, reinforced concrete masonry unit (CMU) block, and metal studs may also be used to achieve lower levels of protection.

When designing schools, hospitals and homes in areas perceived as high risk for floods, hurricane, and other hazards, engineers and architects should consider the following recommendations:

  • Substitute strengthened building walls and systems when stand-off distances cannot be accommodated.
  • Use ductile materials capable of very large plastic deformations without complete failure.
  • Design exterior walls to resist the actual pressures and impulses acting on the exterior wall surfaces from the threats defined for the school building.
  • Design exterior walls to withstand the dynamic reactions from the windows.
  • Design exterior shear walls to resist the actual blast loads predicted from the threats specified. Consider shear walls that are essential to the lateral and vertical load bearing system, and that also function as exterior walls, to be primary structures

General Guidelines for Windows and Glazing to Prevent Building Collapse

  • Do not place windows adjacent to doors because, if the windows are broken, chances are that doors can be broken to due to lesser leverage
  • Consider using laminated glass in place of conventional glass.
  • Consider window safety laminate (such as mylar) or another fragment retention film (FRF) over glazing (properly installed) to reduce fragmentation

Emergency Response Plans to Prevent Building Collapse

The actions taken in the initial minutes of an emergency such as a building collapse are critical. A prompt warning to employees to evacuate, can save lives. A call for help to public emergency services that provides full and accurate information will help the dispatcher send the right responders and equipment. An employee trained to administer first aid or perform CPR can be lifesaving. Action by employees with knowledge of building and process systems can help control a leak and minimize damage to the facility and the environment.

The first step when developing an emergency response plan is to conduct a risk assessment to identify potential emergency scenarios. An understanding of what can happen will enable you to determine resource requirements and to develop plans and procedures to prepare your business. At the very least, every facility should develop and implement an emergency plan for protecting employees, visitors, contractors and anyone else in the facility. This part of the emergency plan is called “protective actions for life safety” and includes building evacuation (“fire drills”), sheltering from severe weather such as tornadoes, “shelter-in-place” from an exterior airborne hazard such as a chemical release and lock-down.

What to do When the Building Collapse

When an emergency such as building collapse occurs, the first priority is always life safety. The second priority is the stabilization of the incident. There are many actions that can be taken to stabilize an incident and minimize potential damage. First aid and CPR by trained employees can save lives. Use of fire extinguishers by trained employees can extinguish a small fire. Containment of a small chemical spill and supervision of building utilities and systems can minimize additional damage to a building and help prevent environmental damage.

Some severe weather events can be forecast hours before they arrive, providing valuable time to protect a facility. A plan should be established and resources should be on hand, or quickly, available to prepare a facility. The plan should also include a process for damage assessment, salvage, protection of undamaged property and cleanup following an incident. These actions to minimize further damage and business disruption are examples of property conservation.

Occupants within the building should be evacuated or relocated to safety. If a tornado warning is broadcast, everyone should be moved to the strongest part of the building and away from exterior glass. If a transportation accident on a nearby highway results in the release of a chemical cloud, the fire department may warn to “shelter-in-place” to the safest part of the building that is least prone to collapse


Brief clearing of representatives obliges a cautioning framework that can be heard all through the building. Test your fire alert framework to figure out whether it can be heard by all representatives in an as intense event as building collapse. In the event that there is no fire alert framework, utilize an open location framework, air horns or different intends to caution everybody to clear. Sound the clearing sign amid arranged bores so representatives are acquainted with the sound.

Verify that there are sufficient passageways accessible at all times.

  • Check to see that there are no less than two passageways from dangerous territories on every carpet of each building. Building or blaze codes may oblige more passageways for bigger structures.
  • Walk around the building and check that passageways are checked with passageway signs and there is sufficient lighting so individuals can securely go to a passageway. On the off chance that you discover anything that hinders a passageway, have it evacuated.
  • Enter each stairwell, stroll down the stairs, and open the passageway route to the outside. Keep strolling until you achieve a safe place far from the building. Consider utilizing this safe zone as a gathering region for evacuees.

Choose a departure group pioneer and allocate workers to steer clearing of the building. Allocate no less than one individual to each one story to go about as an issue “superintendent” to guide workers to the closest protected passageway. Relegate a reinforcement on the off chance that the floor superintendent is not accessible or if the span of the floor is substantial. Inquire as to whether they would require any extraordinary support emptying or moving to sanctuary. Relegate a “mate” or helper to aid persons with inabilities amid a crisis. Contact the blaze division to create a plan to empty persons with hand

Property Conservation

Making a move before a conjecture occasion, for example, a serious storm or earth quake leading to building collapse, can forestall harm. Brief risk assessment and cleanup exercises emulating the storm can minimize further harm and business interruption. These activities are considered “property protection”—a paramount piece of the crisis reaction plan. A significant part of the accompanying direction is controlled to building managers and office directors. Then again, inhabitants ought to likewise create an arrangement as a team with building managers and administrators and open powers.

Preparing a Facility for a Forecast Event

Activities to set up an office for a gauge occasion rely on the potential effects from the dangers connected with the occasion. Conduct a Risk Assessment to distinguish serious climate risks including winter storms, cold stop, typhoon, storm, flooding, storm surge, extreme rainstorm, tornado and high winds. Likewise consider non-customary risks, for example, an arranged occasion including a huge swarm.

Property preservation activities ought to concentrate on insurance of the building and important apparatus, supplies and materials inside on the off chance of building collapse. Potential harm may be forestalled or alleviated by investigating the accompanying building gimmicks, frameworks and gear.

Save yourself from the adverse affects of building collapse by preventing from it. learn what you need to do today in order to have a save future for your organization and people associated to it. Contact Crisis prevention and business restoration by calling us at: 415.891.9107 or emailing us at: for taking the first step towards tomorrow’s safety. Our job is to focus on your well being; to help you to prevent, prepare & restore from a variety of crisis, disasters and emergencies. Prevent home fire. It is possible.

Business Crisis

Unplanned occasions can have an obliterating impact on small businesses and organizations. Emergencies,such as, blaze, harm to stock, sickness of key staff or IT framework failure could all make it troublesome or even difficult to complete organization’s ordinary regular exercises. At the point when an organization faces sudden interruption or Business Crisis, business progression does not only oblige planning for clearings and crisis readiness. Let alone the constant requests from outside and need to contact local agencies for help demand much more than mere preparedness. At the time of business crisis, there is a great deal happening inside the organization that needs to be delivered so as to prevent the circumstances from getting exacerbated any further. In such a situation, the organization may be obliged to do numerous tasks inside and out and deal with its assets. The insignificant considered executing different crisis operations are panicking let alone. What it takes for the compelling administration is to devise a framework or arrange that address each part of different plans in a controlled way. Errands that the organization may require to execute out and out are communicating with the representatives and their families under the crisis communication plan, Evacuation plan for clearing in the event that its obliged, contact government organizations for help, reacting to the media’s solicitation for data and substantially more. On the off chance that these undertakings are not overseen, it can prompt more antagonistic and not effectively reconcilable conditions. To deal with all these exercises productively, the organization needs to have a careful understanding of these potential dangers and arrange ahead of time to account for business crisis.

Business Crisis

Crises that could affect your business

Depending on your business’ specific circumstances, there are many possible events that might constitute a  business crisis:

  • Natural disasters – for example, flooding caused by burst water pipes or heavy rain, or wind damage following storms.
  • Theft or vandalism – theft of computer equipment, for instance, could prove devastating. Similarly, vandalism of machinery or vehicles could not only be costly but also pose health and safety risks.
  • Fire – few other situations have such potential to physically destroy a business.
  • Power cut – loss of power could have serious consequences. What would you do if you couldn’t use IT or telecoms systems or operate other key machinery or equipment?
  • IT system failure – computer viruses, attacks by hackers or system failures could affect employees’ ability to work effectively.
  • Restricted access to premises – how would your business function if you couldn’t access your workplace – for example, due to a gas leak?
  • Loss or illness of key staff – if any of your staff is central to the running of your business, consider how you would cope if they were to leave or be incapacitated by illness.
  • Outbreak of disease or infection – depending on your type of business an outbreak of an infectious disease among your staff, in your premises or among livestock could present serious health and safety risks.
  • Crises affecting suppliers – how would you source alternative supplies?
  • Crises affecting customers – will insurance or customer guarantees offset a client’s inability to take your goods or services?
  • Crises affecting your business’ reputation – how would you cope, for example, in the event of a product recall?

Though some of these scenarios may seem unlikely, it’s prudent to give them consideration.

Crisis Communication Plan holds potential for managing Business Crisis

When a business crisis strikes, communicating with the employees, costumers, local bodies and other potential audience is among first priorities for a business. Continuing the business the very next day after a crisis is important, however maintaining a constant stream of contact with the audience that need to be addressed is even more important. It calls for reaching out to employees, customers and local bodies with as much information as possible regarding what is going on within the business community. Similarly the regulators would want to be notified of any ongoing disruption within the organization as early as possible. A number of business organizations suffer from broken stream of contact during an emergency situation. Not only does it disrupt the constant communication but also makes the recovery of a business to the previous best working conditions harder. Do you have a crisis communication plan devised already for your business? If not, Crisis Prevention and Restoration for Business is here to help you devise a crisis communication plan for effective management of critical situation in your business community.

The first step towards developing a crisis communication plan is to make sure that the right audience is addressed and no one is missed. Going further, it entails what audience needs to be reached out, and what message should be conveyed to the targeted audience. Further assessment requires answers to these questions; what resources a company has and what resources it utilizes for effective communication during a critical time or emergency situation.

Who needs to be addressed during a business crisis?

The crisis communication plan can only be effective if it reaches out to the right audience and does not miss any potential audience. The question that arises in the time of business crisis is who needs to be addressed promptly. The employees of your company as well as the customers are the audience that would be interested the most to know what is going within the businesses community. Employees would want to know whether they would be able to continue their job from the very next day or are there any potential safety hazards that might have emerged due to a crisis. Also, in an emergency situation be it man made or a natural disaster, employees and customers are the first ones who may get affected. In such a situation, a lose thread of communication can lead to other adverse issues that may prolong the emergency situation or exacerbate it. Contact with the customers should be the top priority of your business and the Business Continuity Plan should consider ways to communication with the costumers during an emergency. After all, the customers are a life stream of any business and maintaining profitable customer relationships is a top most priority. When such concerns are not addressed, the costumer may lose interest in the business or simply drop out. Call centers should be active during a critical situation so that customers are given answers for their questions regarding the situation and their concerns. Knowing what they are involved in is of significant concern for the costumers.

Next to employees and customers, the government officials and regulators would be interested to know of the disruptions being faced by the business community. The government bodies need to be notified as early as possible in order to seek help. Similarly the neighboring community needs to be addressed on time as well of the situation within the business community. If however, the situation exacerbates or gets out of control; media may demand information as well. To address all these concerns, your Business Continuity Plan should consider ways to maintain a communication thread with your audience. Authorized personnel should be identified to make necessary communication with employees, costumers, management teams, community, government officials and regulators, families of employees and news media. Identifying authorized personnel will ensure that the company is concerned about its responsibility to address the audience.

Business Continuity Planning

Business continuity planning is a road map for continuing operation of a company under unfavorable conditions such as medical emergencies, natural disaster or a business emergency such as a supply chain break or operational disruption. In our community, business crisis occurs very day – in fact every 9 seconds the American Red Cross responds to an business crisis bringing help and hope to those in need.

Are you ready? Would your organization be able to open after a Business Crises?

Steps underlying business continuity planning

Disabling times can come along in all varieties and shapes. However, business continuity planning puts a business in a safe place where the assets and interests of the company remains safeguarded in critical times of business crisis due to effective planning before-hand. Business continuity planning underlay 4 processes that serves as premise to account for business crisis that you may face due to unusual circumstances:

  1. Business impact analysis

This process identifies where the disruption in normal functioning of your business can cause you loss or damage. There’s more to business impact analysis: it forms the road map for the recovery strategies that can help eliminate the risk of damage. Business impact analysis (BIA) does not hold significance for business crisis alone however; it is of potential impact for organizations such as schools, hospitals, grocery stores and churches as well. Business impact analysis brings about the strengths and weakness as well as threats and opportunities your business may has in order to deal limit damage to business assets and increase the productivity.

  1. Recovery strategies

The process of recovery that follows after BIA, account for how to make your business less susceptible to damage due to emergent crisis and ensure its normal functioning as well as employee’s personal safety. Some of the aspects of business crisis that often disrupt business operations, and need resurgence strategies to restore regular business operations are: management, employees, office space, furniture and equipment, vital records, technology, production facilities, machinery and equipment, utilities such as gas and water, and inventories. Damage and disruption to any of these business assets can render your business dwelling where as having a business continuity plan ensures there are enough resources to recover from damage put forth by disruptions in any business assets. Recovery strategies aim to recover your business from business crisis that any potential situation may cause and bring in about a capability to reduce the amount of damage in your business. It also addresses strategies to help people associated with your business to know self help strategies in order to ensure personal safety at all levels. Such strategies include evacuation plans – knowing safe escape routes, sheltering in plans, training drills, and devising profiling teams to ensure safety at both personal and community level.

  1. Plan development

This process includes all the necessary steps that your business needs to take in order to be resilient towards damages faced by your business community and ensure performing regular functions of the organization. These may include: developing plans to relocate organization during business crisis, developing emergency response plans and checklists, having devised personal safety strategies and disaster recovery procedures. Plan development focuses on instilling enough recourse and potential in your business to start even before the recovery process begins. That’s what business continuity plans are indeed for. Plan development also is effective to restore the regular pattern of life the after the crisis; including for schools and homes.

  1. Testing and exercise

This step includes training drills and exercises that render awareness within the members of your business community, also it helps your business to update the business continuity plan and make necessary changes in order to foster better management strategies. The most essential step a business needs to take is to foster understanding in employees for how to safeguard organization in a critical situation posed by business crisis. Such understanding demands training.

The benefits of business continuity plan that the company envisages also address how medical assistance would be provided to employees, customers and visitors if the business community is struck by any unforeseen business crisis that puts the lives of the employees and other people associated in danger. Crisis Prevention & Restoration works closely with the American Red Cross and the business to plan in advance and create the strategies that helps save as many lives as possible. These strategies range from safety and skill classes to emergency preparedness kits to physical security assessment.

Devising strategies to deal with the business crisis ensures company’s potential to pave a way through them. Employing such strategies not only reduces the chances for the company to be faced with a crisis but helps reduce the array of potential damages as well. In order to prevent your company from getting handicapped due to unpreparedness, Crisis Prevention & Restoration offers its services and expertise, contact by calling us at: 415.891.9107 or emailing us at: