Beyond Business Continuity – Immediate Restoration

Beyond Business Continuity – Immediate Restoration

 

Will your business open tomorrow if disaster hits today?

 

Business continuity planning must account for personal, medical, man-made and natural disasters.

You’ve made a plan! Congratulations!! We say that sincerely – good job.

 

And if you are like most of Crisis Prevention & Restoration’s clients you look at your business continuity plan and say – Now What?

 The answer is Implementation and Immediate RESTORATION!!

And you still have that confused perplexed look.

Help is On the Way - Business Continuity

Help is On the Way – Business Continuity

No worries – we have the answer.

 

What is Immediate Restoration?

Immediate restoration is when your business continues its daily operations at a level that’s lucrative and stabilizing despite the storm swirling around you. By definition restoration is the action of returning something to a former owner, place, or condition – in this case we are focusing on business operation restoration.

 

Businesses are affected by their communities, their staff, their leadership and often times’ nature. Crisis Prevention & Restoration may not be able to make such events enjoyable but we do believe we can help you, your team and your community manage the event successfully and with lower stress.

 

Beginning with the plan you already have (it’s ok if you don’t have it yet – Crisis Prevention & Restoration can help with that too) we’ll work on implementation. Implementation is the actual use of the plan. We have found that a plan that is practiced is easiest to use. This means creating systems and procedures that port from your plan to your day to day business. An example would be a daily accounting back up, client files saved in the cloud, a backup or a dropbox version of your documents and so on.

 

Each business is different of course but we think there are 6 things that can be planned to support business continuity.

 

Damaged Income Streams Don’t Flow!

 

WellBeing and Safety - Caring for employees in business continuity planning.

WellBeing and Safety – Caring for employees in business continuity planning.

Train Your Team

– Whether you train your team or we train your team – every member needs the knowledge on how to manage any change to business in a professional manner while maintaining continuity. Continuity means that your customers are treated with respect, that their orders are managed despite business changes, that income streams continue to flow and that your business remains in business.


Procedures and Systems Management

– At Crisis Prevention & Restoration; we believe a team approach to creating systems and procedures is critical to success and a working knowledge base for all staff. CPR4Biz finds that these procedures are most useful when they are easily understood and followed. Updates and practice ensure all team members are skilled in areas outside their daily responsibilities.

Testing Management

– Crisis Prevention & Restoration will work with you to facilitate scenarios that test your team’s skills under various stressful situations from vacations to supply chain breaks to medical emergencies to natural disasters. After each we’ll evaluate, review and update procedures and systems.

Business Continuity Updates

– After testing, evaluating, reviewing and updating procedures and systems CPR4Biz will work with you to update your Business Continuity Plan. As a team we’ll analyze gaps and solve challenges to ensure success at implementation. Then we test again after the new procedures are in place and working.

Employee Welfare

– Crisis Prevention & Restoration truly understands the challenges of being a parent and an employee when an emergency strikes. We know that without its employees – the people who breathe life into the business – there is no business. We work with business to ensure employee wellbeing is considered and respected in each phase of planning and implementation. CPR4Biz works diligently to assist business find answers to obstacles and complications.

Safety

– CPR4Biz recognizes the dilemma that comes from protecting human life during a major crisis. We work with your team to define a solid sheltering in plan and safe options for evacuation as well. Discussions include supporting vulnerable team members, parent concerns, guest and patrons comfort, exit plans, first aid and beyond.

 

Online Risks with CPR4Biz

 

Online Risks are Increasing 

Is your business ready?

 

Strategic Business Partners wants to deter disastrous tipping points – today we bring you  a few tips that can help you not only protect yourself, they can also help you understand more about social media risks.

 

Social Media allows us to broaden our worlds and impact our surroundings in new ways. For more of us this is a very positive experience but sometimes . . .

 

Online Risks with CPR4Biz Social Media Broadens our World and our Online Risks.

Online Risks with CPR4Biz
Social Media Broadens our World and our Online Risks.

It takes just a click for things to change your day from social to recovery.

 

In moments you may be in the midst of an emergency.

 

FaceBook allows for sharing or hoaxes, viruses and spam. With networked machines this can become a domino effect.  Spreading like a wild fire throughout your organization and even into personal laptops that are connected to the infrastructure.  Opening your business up to a DDOS attack or allowing business machines to be accessed and used in the administration of one.

 

Then there are the security concerns; a couple of clicks to join a game or even just to update a phone and FaceBook along with it’s long list of affiliates have access to your clients  names, emails, phone numbers and even their addresses – anything and everything stored in the networks contacts database.

 

Public check ins lead to the potential of clients seeing too much about your employees and their lives. Over sharing about last nights party or snide comments that go public have taken down more than one CEO.

 

Twitter, Yelp and Foursquare tell the world where you are and when. These features are a wonderful asset for alerting customers of locality based marketing and not so great if that local includes over zealous partying leading to tweets and comments that embarrass the next morning.  Political correctness and hate speech takes on whole new meanings within the ever expanding reach of social media.

 

Crisis Prevention & Restoration feels it’s time for some new boundaries and we here at Strategic Business Partners agree.

 

  • Check Ins are fun – we love them – use them with caution.  Check Ins after you leave complimenting the staff are wonderful.  We have the rule if it isn’t going to be kind don’t say it – we want you to like who you see in the mirror.

     

  • Tweets and comments should only be made without alcohol.  We aren’t saying one must pass on the wine glass but how about setting up the tweets using HootSuite prior to arrival or during set up.

     

  • Yelp that review after the event. Why? It’s a great way to show appreciation and to give some wonderful well deserved atta boys.

     

  • Facebook photos the next day or in a private group setting. Speaking of photos – ask people to set down their glasses and cigarettes before the picture.  Some companies have a zero tolerance for alcohol and tobacco. No need to get a partnering vendor in deep water or lose one because of a slip of the lens.

     

Close data leaks and holes to lower the risk of being taken advantage of – speaking of data – back up data in multiple locations, have a plan and know how it will activate in an emergency – practice it. We believe it’s long past time for data to be secured beyond the brick and mortar of the business walls. From Dropbox to Evernote to Flickr, SmugMug & Shutterfly – Strategic Business Partners believe no matter where business takes you it’s time to keep your vital records within reach

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Crisis Prevention & Restoration’s ShelleRae OConnor sat down to chat via Google Hangout Live with her dear friend Kim Beasley about online risks.

 

ShelleRae O’Connor, is FEMA certified, educator and a business survival specialist. She designs and facilitates emergency response and business continuity plans.

 

Kim Beasley is a Google+ business coach, social media trainer & strategist, a Social Media Contributor to KRNV live news show, “The Forum” which can been seen week days at 11a PST with newscaster Melissa Carson hosting. She shares social media tips as a Google+ Business Coach and talks about technology.

Crisis Prevention & Restoration feels the greatest “Take Away” they can offer is this –

Ripple Effect

Ripple Effect

The key to assessing risks is to understand the “ripple effect”.

 

When a disaster or crisis strikes the ripple effect always happens.

 

Imagine a pond and yourself as a pebble. A crisis is the catalyst that throws your pebble into the pond. Out flow the ripples to all the community. The ripples happen during good times, during every day times, and during crisis, emergencies and disasters. We effect others and other effect us – our lives, businesses, community, friends and family.

 

Crisis Prevention & Restoration has put together a wonderful little download – Online Risks – and

 

Strategic Business Partners encourages these Personal and Business Safety Strategies

  • Lock your computer when you are away from it.

Locking your computer prevents another person from being able to simply sit down at your computer and access all of your information.

  • Disconnect your computer from the Internet when you aren’t using it.

The likelihood that attackers or viruses scanning the network for available computers will target your computer becomes much higher if your computer is always connected.

  • Evaluate your security settings.

If you hear of something that might affect your settings, reevaluate your settings to make sure they are still appropriate

Sometimes the threats to your information aren’t from other people but from natural or technological causes. Although there is no way to control or prevent these problems, you can prepare for them and try to minimize the damage.

    • Protect your computer against power surges and brief outages.

    • Back up all of your data.